By entrusting some of your duties to your staff, you can not only give yourself a break but also aid their development.
In my last column, I discussed how to set boundaries for your staff by training them to be more self-sufficient and better able to solve problems. In this column, I discuss how to set boundaries for yourself by effectively delegating routine tasks to your staff.
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What Should You Delegate ?
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How Much Time Should You Give for Delegated Tasks ?
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“When you have a free moment in the next 2 hours, could you please make 20 copies of this flyer ? I need them by 5 pm today.” You may have to plan ahead, but the payoff is a staff member who likely feels more committed to the task, more valued as an employee and more involved as part of a team.
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To Whom Should You Delegate Tasks ?
You may choose either to farm out tasks to a number of staff members or to appoint one highly self-sufficient employee as your unofficial assistant or “second in command.” This person might be either a reliable instructor who aspires to become a director of group exercise or a member of your sales team with budding management potential.
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How Should You Delegate ?
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clear communication is the cornerstone of effective delegation.
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Refer to “Considerations for Delegating Tasks to Staff” on page 7 for more details.
As with any form of communication, varying your approach ensures that you send the right message. For example, you can either tell an employee about a delegated duty face- to-face and then give her written guidelines regarding your expectations or ask her to take notes as you explain the task orally.
entrust a job to an employee, you remain ultimately accountable for its progress and resolution.
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“I place special emphasis on mentoring and making sure that I remain hands-on with my staff,” Lang says. “I believe this is one area that good managers should not delegate!”
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Michael Scott Scudder is a mentor; management expert; marketing trainer; and managing partner of Southwest Club Services, a consulting firm based in Taos, New Mexico, and Fort Worth, Texas. He can be reached by phone at (505) 690-5974, by e-mail at scuddertour@hotmail.com or on his Web site at www.scuddertour.com.
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